new1bet Terms & Conditions for Malaysian Players

Introduction and Scope

These Terms & Conditions govern your access to the new1bet website and any related sports betting, casino, account, promotional, payment and support functions made available through it. References to “you”, “your” or “player” mean the individual using new1bet. References to “we”, “our” or “the platform” mean new1bet.

These terms apply together with the new1bet Privacy Policy and Responsible Gambling information. Where a specific promotion, market or game has additional rules, those rules form part of this agreement. If a promotional condition conflicts with these general terms, the specific condition will apply only to that promotion to the extent of the conflict.

Definitions

For the purpose of this agreement, the following expressions have the meanings set out below:

• Account means the personal new1bet profile registered and used by one eligible individual.
• Bet means a sports wager, casino stake or other permitted gaming transaction accepted by new1bet.
• Bonus means promotional credit, free play, cashback or another conditional reward.
• KYC means identity and account verification checks, including document and payment-ownership reviews.
• Payment method means an available bank, DuitNow, FPX, e-wallet, card or approved digital payment channel.

Account Eligibility

You may register with new1bet only if you are at least 21 years old, have legal capacity to enter an agreement and are permitted to participate in the relevant activity under the laws applicable to you. It is your responsibility to understand and comply with local requirements. Access to the website does not itself confirm that new1bet services are lawful in every location.

Each player may maintain only one personal new1bet account unless written approval states otherwise. Accounts may not be sold, transferred, shared or operated for another person. You must register with your genuine name, date of birth, contact details and other requested information. new1bet may refuse registration or restrict access where eligibility cannot be confirmed.

Account Security and Acceptable Use

You are responsible for protecting your new1bet username, password and security codes. Use a unique password, access the service through a trusted device and log out after using a shared connection. You must notify new1bet support promptly if you suspect unauthorised access.

You must not use new1bet for fraud, money laundering, collusion, payment misuse, market manipulation or any unlawful purpose. The use of scripts, bots, automated betting tools or technical methods intended to exploit errors is prohibited. You must not interfere with the website, attempt unauthorised access or deliberately conceal the source or ownership of funds.

Deposits and MYR Payments

Available new1bet deposit methods may include DuitNow, FPX, selected e-wallets and transfers involving Malaysian banks such as Maybank, CIMB, Public Bank or Hong Leong. Method availability, minimum amounts, transaction limits and processing times can vary. A payment option displayed to one account may not be available to another.

Deposits must generally originate from a payment method held in your own verified name. new1bet may request evidence of ownership or the lawful source of funds. You must check all recipient details before confirming a transfer. Banks and payment providers may impose separate charges, maintenance periods or controls beyond the operation of new1bet.

Sports Betting and Casino Rules

A bet becomes valid only after it is accepted and recorded by new1bet. You must review the selection, odds, stake and potential return before confirmation. Odds may change before acceptance, particularly during live EPL football, Liga Super Malaysia, UFC or esports events. A submitted request is not evidence that new1bet has accepted the bet.

Sports markets are settled using the applicable market rules and recognised result information. Casino results are determined by the relevant game system and rules. RTP figures describe theoretical performance over many rounds and do not guarantee an individual outcome. new1bet may correct an obvious pricing, display, settlement or technical error and may void affected transactions where reasonably necessary.

Bonuses and Promotional Offers

A new1bet bonus may be subject to eligibility criteria, minimum deposits, wagering requirements, game restrictions, maximum stakes, expiry periods and withdrawal limits. You must review the complete promotion conditions before choosing to participate. A bonus is optional and should not be treated as guaranteed cash.

new1bet may withhold or remove a promotional benefit where there is reasonable evidence of multiple accounts, coordinated play, payment cycling, low-risk wagering designed solely to release a bonus or another form of misuse. Genuine winnings from eligible activity will be handled in accordance with the applicable terms and verification requirements.

Withdrawals and Verification

Before processing a withdrawal, new1bet may require completed KYC checks, confirmation of payment ownership and satisfaction of applicable wagering requirements. You must provide clear, valid and current documents when requested. A withdrawal may be delayed while new1bet reviews account security, unusual activity or inconsistent recipient details.

Withdrawal requests must remain within the limits shown for the selected method. Supported e-wallets may process faster than direct bank transfers, but all time ranges are estimates rather than guarantees. Incorrect Touch 'n Go eWallet, bank or digital wallet details can cause rejection or loss. Where reasonably possible, new1bet will return funds through an appropriate verified method associated with the account.

Responsible Gambling

new1bet is intended as paid entertainment for eligible adults. You should set affordable deposit, stake and time limits before playing and must never use money required for rent, food, transport, education or family commitments. Betting knowledge does not remove risk, and losses must never be chased.

If gambling is affecting your wellbeing, relationships, work or finances, stop using new1bet and review the Responsible Gambling information. Available account controls may include limits, cooling-off periods or self-exclusion measures. A request to restrict an account should not be avoided by opening another profile.

Suspension, Closure and Investigations

new1bet may temporarily restrict, suspend or close an account where required for verification, security, responsible gambling, legal compliance or investigation of suspected prohibited conduct. During a review, deposits, betting and withdrawals may be limited. new1bet may request supporting records and may retain relevant information as permitted by applicable requirements.

You may request account closure through support, subject to the settlement of outstanding transactions and any necessary security checks. Closure does not remove obligations, disputes or investigations that arose before the account ended. Responsible gambling restrictions may remain recorded to help prevent circumvention.

Service Availability and Liability

new1bet seeks to provide stable mobile and desktop access, but uninterrupted operation cannot be guaranteed. Maintenance, telecommunications failure, payment-provider disruption, device problems or events outside reasonable control may affect availability. You should not assume that a request has succeeded unless new1bet displays a clear confirmation.

To the extent permitted by applicable law, new1bet is not responsible for indirect or consequential loss arising from interrupted access, third-party payment delays, user error or reliance on information that was clearly displayed as an estimate. Nothing in these terms excludes a responsibility that cannot lawfully be excluded.

Privacy, Changes and Severability

Personal information is handled according to the new1bet Privacy Policy. This may include identity, contact, device, account and transaction information needed to operate services, protect users, process payments and meet compliance obligations.

new1bet may update these Terms & Conditions to reflect service, security, legal or operational changes. Material changes may be communicated through the website or account interface. Continued use after an effective update constitutes acceptance where permitted. If one clause is found unenforceable, the remaining clauses will continue to apply.